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It is our express aim to ensure that our discerning scarfring.com clientele enjoy a seamless service experience. Scarfring.com is a division of Liberatti Designer Accessories.
If you have any concerns or require assistance, contact me peronally at customer@liberatti.co.uk.
Here are our frequently asked questions - have we covered everything you need to know, if not, please let me know?
Payment & Terms of Use
What Forms of Payment do you accept? Who pays for Customs or Duties? Can I pay in another currency? How is the website secured for ecommerce? What is the Scarfring.com Pricing Policy? Can you arrange to have my order sent as a Gift? Are there any hidden charges for postage, packaging
| Shipping Go to More about Shipping Which Countries do you ship to? We ship to 7 main zones Which courier companies do you use? Couriers: Aramex to the UAE & Middle East |
Service, Returns , Refunds & Delivery What is the ‘RETURNS AND REFUND’ Policy ? What is the ‘RETURNS AND REFUND’ Process? Our Conditions for Returns, Refunds and Exchanges What Product Variance should I expect?
| Products, Quality & Privacy What Product Variance should I expect? In which country are your products made? |
Payment & Terms of Use
Introducing our Terms & Conditions
Welcome to the unique scarf ring.com Boutique.
| By entering our website, you agree to these terms and conditions (the "Terms"). Scarfring.com Boutique is an online only business established to service a discerning customer base for the purpose of sale of accessories and other Items ("Items").
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What forms of payment do you accept? 
How Do I Pay the Customs Duties?
The courier company will require a signature from you upon delivery and will also ask that you to pay the duty cost
at the time of delivery.
This is usually in cash. The courier companies do not release the goods until the duty is paid.
Can I pay for my purchase in another currency?
Scarf ring.com accepts: Euros, Great Britain Pounds, American dollars, Australian dollars and New Zealand Dollars.
Shipment will be made once funds are cleared, so please bear in mind that it can take 1- 4 days for funds to appear in our account.
How is the website secured for ecommerce?
Scarf ring.com is a secure website protected by a current SSL certificate . This Secure Socket Layer affords industry standard encryption.
Payment gateways such as PayPal and major credit cards are linked to this site and every precaution has been taken to provide a secure environment.
What is the Scarf ring.com Pricing Policy?
Product prices are set at the beginning of each season using existing currency exchange rates.
These prices are subject to change when and if the applicable currency exchange rate changes before your order is accepted.
Can you send my order as a gift to an address other than my own?
Yes, but only if you have already purchased from us.
You see for security reasons the first purchase must be delivered to the same address of the card holder.
Any subsequent purchases can certainly be sent as gifts to an address other than your own.
I am sorry for any inconvenience but this policy ensures the viability of our business.
In summary.. First-time orders can only be shipped to the cardholder's billing address
And, we telephone all first time orders to verify your purchase. Please fill in your contact details correctly so we can personally contact you.
Go to more information about sending gifts. Click here
Are there any hidden charges for postage, packaging or VAT?
No, all Scarf ring.com costs are included in the purchase, with the exception of customs or duties which are payable by the purchaser
upon taking receipt of your goodies.
Returns, Refunds, Service & Delivery
What is the ‘RETURNS AND REFUND’ Policy ?
At Scarf ring.com , Customer Satisfaction is our foremost aim. Therefore we handle each query personally on an individual basis,
to the best of our ability with clarity and transparency.
What is the ‘RETURNS AND REFUND’ Process ?
| Perhaps you have received your Liberatti goods, and now wish to Return or Exchange them. Please read the Conditions for Refunds and Exchanges carefully. Note: shipping costs are not included in the refund. Just a few simple steps... 1. Request a GRN or EXN Number - within 72 hours of receiving your goods (recommended). All returns or exchange requests must be accompanied by a Goods Return Number (GRN) or an Exchange Number (EXN) depending on whether you wish to return or exchange your purchase. To request a GRN number Email returns@liberatti.co.uk To request an EXN number Email exchange@liberatti.co.uk Scarf ring.com is a division of Liberatti Designer Accessories.
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Can you arrange to have my order sent as a gift?
Yes but only if you have already purchased from us. You see for security reasons the first purchase must be delivered to the same address of the
card holder.
Any subsequent purchases can certainly be sent as gifts. I am sorry for any inconvenience but this policy ensures the viability of our business.
Please refer above for more informaion.
Please ensure that your contact details are filled in accurately, because we will ring you personally to verify your first time order
with us.
Buying as a Gift? Please remember to enter the recipient’s address in the delivery address section of the shopping cart.
All items are sent without a receipt, as this information is emailed to the purchaser instead.
Wrapping: Our gorgeous signature blue and white packaging will be supplemented with colorful ribbons and carefully packed for dispatch.
Our Conditions for Returns, Refunds and Exchanges
Condition of Goods & Crediting Refunds
How to proceed if you wish to return faulty goods
All items of jewellery, scarves and bags are inspected for quality of craftsmanship before sending to you.
In the unlikely event that an item is faulty, please follow the same procedure as for returns as
set out in the returns section. Refunds for faulty goods will also include shipping costs.
Please Note:
• We do not refund your return freight costs.
• We will only accept goods returned with prior email notification
• We cannot accept any goods that have been scratched or worn, resized, engraved, altered or damaged.
• We only accept items returned if they are within their original packaging.
• There is no return or exchange for sale items.
We strongly advise all customers to check goods thoroughly upon delivery.
Gift returns
Please follow the same procedure as set out in Returns or Exchanges above.
Product Accuracy – Colors
What Product Variance should I expect?
We have made every effort to display as accurately as possible the colours of our products that appear on the Scarf ring.com website. |
Quality Assurance & Privacy
What Product Variance should I expect?
Please refer above.
In which country are your products made?
Scarves – Made in Italy near beautiful Lake Como - in stock until sold out for the season.
Scarf Rings – Made in New Zealand by the creator of the 'One Ring' for the Lord of The Rings films.
Emporium - Vintage finds are collected by travelling and exploring.
How do I care for my jewelry?
Please refer to the Product Care page of this website.
How do I care for my scarf?
Please refer to the Product Care page of this website.
How will my order be packaged?
In our distintive blue and white Liberatti envelopes. Scarfring.com is a division of Liberatti Designer Accessories.
Scarf ring.com collects personal information in several ways when you place an order, buy for a friend
or register for a service offered by Scarf ring.com .
If an order is placed with us, we need to hold personal information including your name, email address,
phone numbers, home address, shipping and credit card billing address(es) so that we can process
and fulfil your order.
Saved card details will never be shared with third parties and will only be used to process your order,
using our payment partner's systems. Additionally we may also obtain information as a result of
authentication or identity checks.
We ring all first time orders therefore we may ask for your telephone number.
This number may be given to our courier for delivery services.
These details allow us to process your order and to let you know the status of your order.
Thank you for shopping with us.