There are few things quite as exciting as your internet shopping arriving from abroad! A sparkly new Scarf Ring appears, a coveted pocket square or brooch.

We honor this ritual by ensuring shopping with us is smooth, attentive, responsive and supported by a guarantee of quality.

Please review the FAQ’s below and don’t hesitate to make contact.. We welcome wholesale inquiries.
Email Customer Services.

Our Clients Say

  • Hi Nikki,

    Thank you for sending the salmon scarf rings.

    All of the rings arrived and I am loving them – they are beautiful.

    Many thanks!

    Shannon
  • Hi Nikki,

    My sister absolutely loved the scarf ring as I thought she would, and it is something she will hold close to her heart just as we thought she would. I can’t thank you enough for your help with it. So please put that on your blog 🙂

    I have also told my friends about the great service so I am sure there will be even more orders from this side of the world.

    Take care and very best wishes

    Gillian
  • Hello Nikki,

    Yes I would like to take up your kind offer of individual boxes for each scarf ring. I think it would make for a lovely presentation for each one. I am very excited to have this all organized and I would like to thank you and Ben for your help along the way. You can be sure that I will drop you an email to let you know when I receive them.

    Many, many thanks and all the very best for a safe and relaxing Christmas and very happy New Year.

    Warmest regards,

    Pauline
  • Dear Liberatti team,
    Thank you so much for such a swift, reassuring and comprehensive reply. Your customer service is outstanding.

    Thank you very much! Kind regards

    Sandie

Product Care

Liberatti Collection Scarf Rings How to Care Horn and Shell Pouch

Liberatti Collection Scarf Rings come in a storage Pouch

Horn, Shell and Lacquer Scarf Rings

Horn is made primarily of keratin, a fibrous protein, similar to that found in quills, claws, nails, hooves, feathers, wool, and hair. It is a natural, organic and sustainable product. All animal materials are porous and will absorb moisture and/or be affected by temperature changes or humidity to some extent.

Shell Scarf Rings are made of shell, and are 100% sustainable and natural products.

We recommend your Horn and Shell Scarf Rings are tucked away in their branded pouch in a draw or dry dark place. If you choose not to do this then please ensure they are somewhere dark and dry.

To Avoid ~ Prolonged Moisture, Excessive Sunlight, Dropping

Your Horn, Shell or Lacquer Scarf Rings should not be worn repeatedly in wet conditions. The odd splash of rain won’t hurt, as after all Water Buffalo are in the rain themselves and shellfish live in water. But for the longevity of these natural products do not leave your scarf ring in a pool of moisture or direct sun as they may crack with extreme heat over time or discolor.

With prolonged wear some horn, lacquer or shell may mellow into a lighter hue over time, but this is a natural process as with most of us! We caution to try and avoid dropping Lacquer or Shell Scarf Rings, especially onto tiles as they will most likely chip when hitting a hard and shiny surface.

Cleaning Your Scarf Rings 

Liberatti Collection Scarf Rings How to Care Horn and Shell Pouch

With a clean dry cloth gently wipe clean any small spots (food, dirt etc). You can apply a small amount of moisture and then dry thoroughly.

Liberatti Collection Scarf Rings How to Care for Shell Scarf Rings

Gold and Silver Scarf Rings and Tie Pins

Liberatti Collection Gold and Silver Scarf Rings are hand made in New Zealand by our experienced and qualified goldsmith studio. Therefore the quality of these pieces is what you would expect from a high-end, jewelry manufacturer (or your money back).

Liberatti Collection Scarf Rings How to Care Goldsmiths
Liberatti Gold Scarf Rings are made of 92.5 sterling silver and gold plated to 5 microns which is excellent coverage for the sort of wear a Scarf Ring can expect in its busy life of showcasing scarves. Silver are 92.5 sterling silver and not plated.

Both gold and silver items can and do tarnish. Tarnish will occur more quickly when there is a lot of moisture in the air so if you live in a tropical climate then you have probably noticed your jewelry changing colour more quickly.

It pays to be proactive as some tarnish can cause permanent damage. Also, at all costs avoid chlorine which at high temperatures like in a hot tub can permanently damage or discolor gold jewelry. We advise no hot tub action wearing nothing but your Scarf Ring and Scarf – spectacular as you might look!

 

Liberatti Collection Scarf Rings How to Care

How to Clean Gold or Silver

Liberatti Scarf Rings and Sprezzatura has long favored the Connoisseurs silver and gold cleaning products. May we state for the record we are not an agent of their company, nor do we seek or receive any financial reward from promoting their products – we have just found them to be of excellent quality and consistently good for our products over many years.
They are online and you can buy directly from the Connoisseurs company. connoisseurs.com.

The Connoisseurs wipes are quick and easy to use.

Liberatti Collection Scarf Rings How to Care Connoisseurs

They also offer a ‘bath’ for thorough cleaning, especially good when the product has small grooves as tarnish loves accumulating in these. Make sure you only submerge the product for 5-10 seconds and no more, wipe over with your cloth to remove the grey/black film, rinse in water and dry very thoroughly.

Liberatti Collection Scarf Rings How to Care


Want to go it alone? Cleaning without chemicals
  • You can certainly clean gold jewelry with a very soft toothbrush and mild soapy water (even dish washing liquid is OK)
  • The success will depend on how tarnished your piece is to begin with. If it’s still fairly clean then…
  • Dip the soft toothbrush in the water and use it to get into the crevices
  • Rinse the piece in warm water until the water runs clear
  • Gently buff your piece dry with a soft, lint-free cloth to make it shine after jewelry cleaning
  • Make sure your Scarf Ring is dry when put it away, because as mentioned moisture can cause discoloration over time.

Liberatti Silk Scarves & Pocket Squares

Liberatti silk scarves are made in Italy and Spain. When cleaning is needed, we recommend sending your Liberatti scarf to a professional dry cleaner. Direct them to pay close attention to the hand-rolled edge, which should never be pressed. Also, take care to remember that silk may be damaged by contact with water so cover your scarf up when in the rain. Above all please do not use dry cleaning fluid on silk. It will most likely run, stain or ruin.

Free Lifetime Polishing

Your satisfaction is our paramount aim and we would like to be friends for a lifetime.
That’s why, if your Gold or Silver Scarf Ring gets scratched over time, then send it to us and we will polish it for free and send it back to you at no cost.

You will need to cover the cost of shipping the Scarf Ring to us, oh and we have to have sold it to you in the first place! But all that in place, then this is our firm commitment to your lifetime enjoyment of Liberatti Scarf Rings to ensure they remain glamourous and vivacious. With the correct care, storage and polish your Liberatti Scarf Ring will shine for a lifetime.

Tracking Your Parcel

All items will be dispatched within 1-2 business days. Parcel take between 5-7 days to most global locations via the Mumtaz Postal service from Qatar: www.qpost.com.qa

Having completed and paid for your purchase, you will receive an international tracking number within 24 hours i.e. EE123456789QA

Parcels ship worldwide to arrive in 5-7 days using the reputable Mumtaz Postal service from Qatar: www.qpost.com.qa . Please contact Customer Service promptly regarding shipping issues contact@liberatti.co.uk.

Tracking Your Purchase out of Qatar

Go to www.qpost.com.qa and on the top menu select Quick Tools
Select Track and Trace and Select Service > EMS

Enter the tracking number provided e.g EE123456789QA

Tracking Parcels Inside Your Country
United Kingdomwww.royalmail.com
United States
United States Parcel Service USPS USA
www.usps.com
Irelandwww.anpost.ie
Canadawww.canadapost.ca
Francewww.laposte.fr
Italywww.posteitaliane.post
Australiaauspost.com.au
New Zealandwww.nzpost.co.nz
Hong Kongwww.hongkongpost.hk/eng/
Singaporewww.singpost.com

Shipping & Delivery

Free shipping! Spend £250 or more, and shipping is free to any international location.

All items will be dispatched within 1-2 business days. Parcel take between 5-7 days to most global locations via the Mumtaz Postal service from Qatar:  www.qpost.com.qa

Liberatti international shipping covers destinations:

  1. USA & Canada
  2. UK, Ireland, France, Italy, Spain, Germany, Switzerland, Austria, Denmark, Holland (most of Europe)
  3. Singapore, Hong Kong, China, South Korea, Vietnam
  4. Abu Dhabi, Dubai, Bahrain, Saudi Arabia, Qatar, Kuwait, Oman, Jordan, Lebanon, Eqypt
  5. Australia, New Zealand, Pacific Islands
  6. Indian Subcontinent (India, Sri Lanka, Bangladesh)
  7. South America
  8. Russia

Delivery Costs & Time Estimates
Delivery SummaryReceived by youCost £
INTERNATIONAL DELIVERY6-8 working days£12.00
GCC states (Dubai, Abu Dhabi, Oman)2 working days£5.00
DHL COURIER4 Days (excl. Sat/Sun and Bank Holidays)£ TBC based on your location

Please note that the Middle East works to a Sunday-Thursday working week. The post office is closed on Friday. Mailing will be the next available day. The mail can be slower during the Holy Month of Ramadan (June/July).

Payment, Taxes and Duties

Prices shown on the website are indicated in Great British Pounds.

We accept major credit cards and PayPal. We do not receive your credit card details as these are managed by the payment gateway and PayPal.

payment

Taxes and Duties

You are purchasing on a (Delivery Duty Unpaid) basis, therefore no taxes or duties will be charged by Liberatti.

As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.

Returns & Exchanges

Liberatti is pleased to accept timely returns of new, unused products.

In order to be eligible for a return credit or refund you must contact us on contact@liberatti.co.uk within 15 days from the date you received your order.

Returns can be refunded as Site Credit or to the original method of payment, where applicable.

Your products must be returned in the original packaging, including any boxes, envelopes or carry bags.
Any returned products which are damaged, do not include the packaging materials, scratched, soiled, or altered may not be accepted and will be returned to you.

Shipping charges are non refundable. The return shipping charges are the buyer’s responsibility unless the return is necessary due to a fault in the product. As such we recommend sending return items insured to avoid a possible loss or theft in transit.

On receipt of the returned item, or items they will be inspected, and as long as they are in their original packaging material and in unused condition, the purchase price will be refunded within 1-2 business days to your credit card or PayPal account.

Packaging & Gift wrapping

Liberatti Collection Scarf Rings Packaging

Liberatti packaging is a simple statement of quality and good taste in addition to protecting your purchase.

Smaller surprises
Scarf Rings, lapel flowers and skinny scarves come in Liberatti signature blue and white envelopes or our sturdy gift boxes.

Larger booty
Mink scarves/90 cm silk scarves fit snugly into styli mini carries (sturdy card carry bags)with ribbon handle.

Please let us know if you are buying as a gift so we can add that extra flourish of ribbons!

Packages are protected with bubble wrap and being sustainably minded we use recycled materials for external wrapping where ever possible.

Product Availability

All items will be dispatched within 1-2 business days, but from time to time we do sell out of items.
If your order is out of stock you will receive an email with estimated shipping date and an offer to change or cancel your order.

EFFECTIVE DATE: FEBRUARY, 2016

Liberatti Designer Accessories (“Liberatti”, “us”, or “we”) is committed to respecting and protecting the privacy of our Users. This Privacy Policy, which is part of our overall Terms of Service, covers personal information collected about our Users, which includes users of this website service.
Please review this Privacy Policy to better understand our practices as they apply to personal information. By using the Liberatti Service or accessing the Site, you consent to the data practices described in this Privacy Policy. If you do not agree to this Privacy Policy, or any of the terms in the Terms of Service (including the Consignment Terms if you are a Consignor), you may not continue to use Liberatti Designer Accessories Service or visit the Site.


CHANGES TO OUR PRIVACY POLICY

From time to time, we may modify this Privacy Policy in our sole discretion. If we make any updates or changes to this Privacy Policy, all modifications will be posted to this Site, and will be effective immediately upon our posting. Using Liberatti Designer Accessories, or using the Site, after updates are posted and effective constitutes acceptance of any changes.


WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect personal information of all purchasers (including visitors to its Site), which may include name, phone number, address, email address, and purchase information. However, Liberatti does NOT hold or store credit card information. Purchasing is made through PayPal and all details pass to them as the third party payment gateway.
We may require you to provide personal information to interact with or register for the Site. If you participate in our opinion polls, surveys, contests, or sweepstakes, we may collect additional personal information about you in connection with your response or entry.

Additionally, you may choose to make other personal information available to us in connection with the consignment of an item, when you submit a video or blog for publication on the Site, email us, or invite a friend to join the Site.


USE OF PERSONAL INFORMATION WE COLLECT

We use the personal information we collect to provide you with information, products, and services that you request and that we believe may be of interest to you. We use the personal information that we collect to register users, process requests and orders (including membership registration), communicate with you, provide you with other services, offers, and updates, as well as to administer our Site and comply with applicable laws.


SHARING OF PERSONAL INFORMATION

THIRD PARTIES

We do not share either aggregated or individual information about you with third parties without exception.

Only Liberatti staff directly engaged in company work, have access to your personal information in the course of assisting in operating our business and providing products or services to you. We may engage web contractors, or third party technology suppliers who provide services, products or upgrades to our systems. We will not rent, sell or share your personal information with third parties without exception.

COMMUNICATING WITH YOU

We may communicate with you about topics we believe you may be interested in, including through newsletters, alerts, and reminders about recurring event sales. From time to time we may send you service-related emails, such as a welcome email when you register for the Site.

If you provide us personal information when you communicate with us (including in person, by phone, or via email) this information may be shared with a Customer Care representative, employee, or expert that is most likely to be able to address your inquiry. This information will be used only for the purpose of responding to your inquiry.

OPINION POLLS AND SURVEYS

We may share personal information we collect from your responses to contests, opinion polls or surveys onto third party social media platforms.

CONTESTS AND SWEEPSTAKES

If you enter a contest or sweepstakes conducted by Liberatti Designer Accessories and/or one of our partners, we may contact you in connection with that particular contest or sweepstakes, including in order to update you regarding your status, administer the promotion, or let you know that a promotion has ended.


YOUR PRIVACY CHOICES

UPDATES TO YOUR INFORMATION

At your request, we will make efforts to update, change or delete personal information Liberatti Designer Accessories maintains about you. In order to enforce the terms of this Privacy Policy, resolve disputes, or provide information to satisfy applicable governmental laws, regulations, investigations or proceedings, we may need to retain your personal information in our files.

CHOICE/OPT-OUT

Users who no longer wish to receive our newsletters, alerts, or promotional communications may opt-out of receiving these communications.

HOW TO EXERCISE YOUR CHOICES

You may notify us of your choices or preferences by accessing your “Account Info” on the Site, or by contacting us as set forth in the “How to Contact Us” section below.


ADDITIONAL INFORMATION

THIRD PARTY WEBSITES

This Site contains links to other websites provided by third parties. Please be aware that we do not control these third party websites or any of the content contained on those websites. Once you have left our Site, we cannot be responsible for the privacy practices of such other websites. We encourage you to exercise caution and to read the privacy policy for the website you visit. The inclusion of hyperlinks to third party websites on our site in no way constitutes an endorsement by us of such websites’ content, actions or policies.

AGGREGATED INFORMATION

We do not share aggregated information about you with third parties without exception.

PRIVACY RIGHTS

Liberatti does not distribute your personal information to outside parties for their direct marketing, without exception.

ACCESS BY CHILDREN OR MINORS

Our Site is not directed to children under the age of 13, and our Terms of Service prohibit minors from using our Site or Service. We do not knowingly collect any information from children under 13.

SECURITY

We take precautions to protect information that we collect from our Users. We protect the information entrusted to us through physical, technical and administrative safeguards. These protections include restricting access to personal information to employees who need the information to perform a specific job. Liberatti provides its employees training on its security and privacy practices.

However, no information security safeguards can be guaranteed to be completely secure, so you should use caution whenever providing personal information online, electronically or otherwise.


HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at contact@liberatti.co.uk